Customer Testimonials

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Google Aug 11, 2026

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Google Aug 10, 2026

They picked My truck up left me a loaner a fancy Ford Explorer trimmer my wife drove it fell in love with that so we ended up buying that the same week as my truck was fixed that only did they drop me off the loaner but at one point I realized I left my golf clubs in the back of my truck and needed them and they even ran them out to me the service department fix the trouble with my truck and got my truck back to me in a timely matter I cannot say enough of how ... Read More

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Google Aug 1, 2026

Oscar Ramos is a great salesman he could not find the truck I wanted so he ordered one that I wanted great experience. I would buy another truck from friendly ford in hamilton

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Google Aug 1, 2026

Angel was a great salesman. He gave us what we wanted on our trade. He is a tough negotiator but very fair. I would highly recommend this dealer.

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Google Aug 1, 2026

We recently purchased a Toyota Rav4 XLE at Friendly Ford of Hamilton NY. Its been a while (since 2014) since we've bought a vehicle. So needless to say, alot of the bells & whistles have changed in cars since then 😄. The staff was very helpful. Not pushy at all. Our sales agent, Brennon Gallo was so pleasant and helpful. He answered all of our questions and walked us through all the aspects the Toyota had. Connecting our phones to operate the screen & explained everything. He took his time with us. He wasn't all business as he shared some ... Read More

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Google Aug 1, 2026

It was a smooth and easy process Brennon made everything super easy and especially for my first time buying a vehicle at a dealership

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Google Aug 1, 2026

I had a great experience working with Oscar. He answered all my questions, made me feel comfortable, & made the whole process easy and stress-free. I truly appreciate his help and professionalism and would definitely recommend him to anyone looking for a great car-buying experience.

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Google Jul 31, 2026

Keith was extremely helpful getting me into the vehicle I wanted.

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Google Jul 28, 2026

Oscar was a great salesmen! Very paitant and honest with me! I would recommend to anyone!

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Google Jul 27, 2026

Very nice people to work with not pushy at all

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Google Jul 25, 2026

Our family has purchased two vehicles from Friendly - a Ford F250 and a month ago, we bought a used Ford F150 with our son. We worked with Orrin Stevens who was knowledgeable and easy to work with. He had all our paperwork ready quickly and clearly communicated with us. We have told our friends and family that Friendly Ford in Hamilton is a great place to get a vehicle and all the staff are great to work with! We also use their service department and have been pleased. Thank you Orrin and all the staff at Friendly!

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Google Jul 22, 2026

Angle was awesome to work with made everything as easy as possible

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Google Jul 22, 2026

Recently purchased a 2026 Ford Maverick From Friendly Ford of Hamilton. Orrin Stevens was my salesman. Orrin’s professionalism, patience and kindness stood out! I have purchased many vehicles from local to out of state and never had the exceptional sales experience that Orrin demonstrated. Highly recommend this dealership, you would be lucky to have Orrin working on your behalf.

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DealerRater Jul 17, 2026

I recently had to return and trade a recently purchased car due to an innocent mistake and the process was so easy and everyone seemed to be very helpful yo correct the problem and get my in the right car. Special thank you to Keith Partridge, who wasn’t my salesman but helped pick up the pieces and speed the process along so it ended much more smoothly.

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Google Jul 15, 2026

Awesome people to deal with very knowledgeable and straight to the point. made it seem effortless to get into what I wanted. brennon was very knowledgeable with the vehicles and helped me choose the perfect fit for me and my family. He showed me a bunch of different options as well as offered me water while it was 90+ degrees out so I could still browse in comfortable would recommend this dealership to anyone

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Google Jul 15, 2026

Had a great experience working with Angel. I was able to get what I was asking for for my trade in vehicle and they had me in my new truck the same day! Was very easy to work with and I never felt like I was pressured.

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Google Jun 30, 2026

Great buying experience,Oscar made sure to take care of me on my trade in.Love my new Ford Maverick,they were the only Ford dealer in the area that came thru with the color and package that I wanted.

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Google Jun 26, 2026

Gave us popcorn

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Google Jun 22, 2026

I recently purchased a new vehicle from Friendly Ford and worked with Brennon Gallo. He was a pleasure to work with and very helpful. I would recommend Brennon and Friendly Ford to anyone in the market for a new Ford vehicle to buy or lease.

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Google Jun 22, 2026

I recently leased a 2026 Ford Bronco (Big Bend) at Friendly Ford (Hamilton) through Oscar Ramos-Gonzalez (Sales). My overall experience was absolutely fantastic! Oscar went above and beyond and far exceeded my expectations!

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Google Jun 21, 2026

Great people. I would go there again to purchase another vehicle. Good prices!

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DealerRater Jun 18, 2026

We worked with Alan and Brennon to replace our 2020 edge with a newer 2024 edge. Alan was extremely patient with us and Brennon did an excellent job finishing the deal and showing us how everything worked on the newer vehicle. We would 100% recommend this dealership to our friends.

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Google Jun 15, 2026

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Google Jun 13, 2026

Bought a used Explorer ST from Angel Wells. He was very professional and understanding of my needs. Everyone at Friendly Ford of Hamilton was very friendly and treated me with respect. If I ever need another vehicle I will be looking here first.

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DealerRater Jun 9, 2026

The buying process with Friendly Ford of Hamilton was a huge success! I was able to find what I wanted with the features and payment I needed. Keith was extremely helpful in completing my buying process and made the process easy!

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Google Jun 7, 2026

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Google Jun 1, 2026

Angel and everyone at Friendly Ford were very easy to deal with. They worked very fast and got me a great deal on the exact truck I wanted. I would definitely recommend them to anyone.

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Google May 31, 2026

Friendly Ford is a great dealership to work with, Oscar Ramos my sales rep was both responsive and listened to my needs

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Google May 30, 2026

Orrin Steven’s was a pleasure to work with as we went through the process of buying a new car and trading in our old car. He went out of his way to make sure we had a great experience from start to finish. When our new car got stuck on the lift during the final inspection they even offered us a very nice loaner car. I would recommend Orrin and Friendly Ford if you want a great buying experience.

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Google May 29, 2026

Working with Keith and Pat was a breeze ! Thanks for all the help!

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Google May 28, 2026

We had an excellent experience purchasing our new truck from Friendly Ford. Orrin Stevens was friendly, professional and easy to work with. Since our truck was a factory order and took a few months to come in, we especially appreciated the regular updates and communication from Orrin throughout the wait. The entire process was smooth and hassle-free. Highly recommend!

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Google May 27, 2026

Great service and people. Keith is an awesome salesperson.

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Google May 27, 2026

Keith partridge was great to work with!!!!

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Google May 16, 2026

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Google May 13, 2026

had a amazing experience with the salesman Orrin , cannot thank them enough for the 2022 f150 truck he found me. definitely reccomend!

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Google May 13, 2026

Oscar R. Was great and allowed for a seamless purchase!

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Google May 12, 2026

Amazing service! So fast and the drivers for the oil change were so kind.

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Google May 6, 2026

I ended up having to get a new truck after some extenuating circumstances. I walked into the dealership and let them know. You know what it happened and that I was looking to get into a new or newer used F150. After explaining what I was looking for & my budget, they helped me find the perfect truck. They even moved it from one of their other Friendly Ford dealerships to the one in Hamilton, which is the local one to me. My salesman Keith Partridge was wonderful. He helped me find the truck I wanted. He made sure it ... Read More

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Google May 5, 2026

Orrin Steven’s is a super guy to help you out in finding just what you are looking for in a new vehicle. He was very patient and kind.

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Google May 4, 2026

Friendly Ford in Hamilton had a nice small town feel. They were very knowledgeable and transparent. My salesman, Angel, was very patient and took the time to make sure I was 100% happy with my selection. I also drove to their store in Geneva to look at One of the vehicles that I was interested in. I explained why I was there and they were also very helpful. I would definitely recommend Friendly Ford .

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Google Apr 30, 2026

Had an excellent experience with Orrin Stevens our salesman. Not pushy at all, he made this process very easy. Will definitely be doing business here again 😃

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Google Apr 24, 2026

What a wonderful experience for my family! Orrin specifically is a one of a kind sales associate. He truly blessed us with easy communication and friendliness like no other. We bought a 2025 Dodge Durango with low miles in almost mint condition. He walked us through all the steps like a walk in a park. No rushing, no hidden fees, just straightforward and friendly beyond belief! We will for sure be doing business with him again in the future!

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Google Apr 23, 2026

Hamiton Friendly Ford were great people to do business with took as much time that we needed to understand the truck. Highly recommended Mick

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Google Apr 20, 2026

Keith at friendly Ford was very good to deal with very polite courteous and was concerned about our concerns as well. Very good experience.

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Google Apr 19, 2026

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Google Apr 19, 2026

Friendly Ford in Hamilton is worth the 50 miles I travel to get work done on my bronco and ranger

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Google Apr 18, 2026

Bought a few vehicles from here. Always easy to deal with. Angel was my salesman, he was great all the way through. Went over the features very quickly but throughly. He responded quickly to any questions or text. He also is very pleasurable guy.

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Google Apr 17, 2026

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Google Apr 17, 2026

The salesman Oscar and salesman manager Jesse were very friendly and respectful. Made purchasing a new vehicle a great experience. Would recommend friends and family to purchase from this dealership.i am loving my new ride!! Thank you both again for making my purchasing experience easy , quick and smooth.

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Google Apr 15, 2026

I had a fantastic experience with Brennon during my vehicle purchase at Friendly Ford of Hamilton NY. He was great and made sure my needs were met and overall exceeded my expectations.

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Google Apr 13, 2026

Drove an hour to check out the car I’d been searching for and Friendly Ford of Hamilton did not disappoint. Stopped by on a Saturday and drove off in the Ford Edge ST. Our sales rep Keith Partridge made it a smooth transition providing professional service. Recommend Friendly Ford to all future buyers. Thanks again, Keith ⭐️

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Google Apr 3, 2026

I had an excellent experience working with Brennon while purchasing my “new-to-me” 2017 Ford F-150. From start to finish, he was incredibly helpful, honest, and knowledgeable. He took the time to answer all of my questions without any pressure and made sure I felt confident in my decision. It’s clear he really knows his stuff and genuinely cares about his customers. Brennon made the entire process smooth and stress-free, which isn’t something you always expect when buying a vehicle. I truly appreciate his transparency and professionalism. If you’re looking for someone you can trust to help you find ... Read More

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Google Apr 1, 2026

We bought a 23 Jeep Grand Cherokee. Orrin, our salesman was fantastic! He put up with my whining about car shopping and went the extra mile to make the process as painless as possible. We had one slight hiccup in the buying process and it was dealt with immediately, without question or complaint. Orrin has returned every text without hesitation. I am excited to have a dealership nearby that, so far, has exceeded my expectations. I absolutely hate car shopping however I highly recommend Friendly. Ask for Orrin, he will take good care of you!

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Google Mar 31, 2026

Just purchased a 2022 VW Atlas Cross Sport. Working with Oscar was great and they were able to get the car I wanted ready quickly as it was one that was still listed as coming soon on their site, but as soon as I saw it I knew I wanted it. Very pleased and would definitely do business with them again!

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Google Mar 31, 2026

Orrin Stevens gave outstanding customer service, very helpful in communication. Friendly is the name and the kind of service you will receive when u come to do business here. We are very satisfied with the deal we received and the car. We will be back and definitely recommend doing business here.

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DealerRater Mar 31, 2026

When shopping for a f150 Raptor, after a lot of research, I made numerous phone calls within a 300 mile radius, with regards to 2025 and 2026 f150 Raptors. I was looking for the best deal that made sense to me. I talked with many salespeople. All were nice, but one stood out above the rest. After giving me his name, he proceeded to explain to me that he is new to this dealership and selling ford vehicles. That was very refreshing to hear. “Honesty” a forgotten art for some, especially in the vehicle buying business. The name of the salesman is Orrin ... Read More

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Google Mar 30, 2026

I traveled over 2 hours to Friendly Ford in Hamilton to buy a truck, and it was absolutely worth it. The staff is close knit and clearly takes pride in how they treat their customers. Brennan was especially great. Respectful, straightforward, and genuinely focused on making sure I got exactly what I wanted. There can a lot of bad stigma when it comes to buying a vehicle, but they made the entire process smooth and stress free from the start. I’d highly recommend Friendly Ford of Hamilton, and I’ll definitely be back.

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Google Mar 29, 2026

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Google Mar 28, 2026

"Five stars all day—Keith at Friendly Ford sold me my ride and honestly, the guy's a legend. Huge walrus mustache that looks like it could bench-press a truck, but he's hilarious, super friendly, and zero pressure. Cracked jokes the whole time, made the whole process fun instead of painful. If you're buying a car, ask for Keith—he'll have you laughing before you sign. Best salesman ever!"

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Google Mar 21, 2026

Keith is amazing. If you need a new car he is your guy! Exceptional service from the entire dealership. I would highly recommend a visit.

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Google Mar 14, 2026

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Google Mar 14, 2026

We had a great experience buying our Ford F-250. Our salesman Keith was knowledgeable, helpful, and made the whole process smooth from start to finish. He answered all of our questions, was easy to work with, and made us feel comfortable throughout the purchase. We’re very happy with our new truck and really appreciate the excellent service. Highly recommend friendly ford!

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Google Mar 9, 2026

Fast.easy. great communication

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Google Mar 7, 2026

The service was top notch thank Angel Wells

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Google Mar 6, 2026

Wonderful experience! Orrin, Pat & Andrew were very helpful and it was an easy smooth process to get into my new vehicle. I will definitely continue business with Friendly ford and pass the word on to others. Thank you!

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Google Mar 4, 2026

I finally found the jeep we’ve been wanting! Thank you Keith for all your help to make this happen!

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Google Mar 3, 2026

I recently purchased my Bronco from here. Brennon was a great salesman to work with from start to finish! He was professional, thorough, and knowledgeable. His upbeat attitude and patience through the whole process made it a wonderful experience! I highly recommend Brennon for anyone looking for a new car at Friendly Ford of Hamilton. ⭐️⭐️⭐️⭐️⭐️

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Google Mar 3, 2026

I highly recommend Angel Wells for your next car purchase. He is honest, professional, and truly cares about his customers. It was a great experience.

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Google Mar 2, 2026

We came to friendly ford for a vehicle we had seen on their website as we had purchased a 2018 dodge grand caravan there 3 years ago that is still running great. After inquiring online on their website late at night, someone got back in touch with us the next day! We chose Angel Wells for our car salesman because he sounded down to earth kind of guy and less like a usual pushy car salesman. He went above and beyond for us- the car we needed to look at was at a different sister location. Called him Thursday and he got ... Read More

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Google Feb 28, 2026

Today we went to check out a Ford Lightening truck and with great help from Brennon Gallo we drove one home. “Friendly” is a perfect name for this dealership because everyone we dealt with there were extremely friendly. Thank you Brennon and everyone at Friendly Ford in Hamilton.

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Google Feb 28, 2026

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Google Feb 27, 2026

We purchased a new truck and worked with Dalton Reid. Best experience ever! Dalton was quick to respond and answer all questions. Never did we feel pressured to buy. Everyone there was so friendly like the name and we will definitely do business there again. Highly recommend!!! Thank you guys for such a pleasant experience!

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Google Feb 27, 2026

My experience from my salesman Dalton was very pleasant, he was very professional an took the time to answer any questions, the finance people were pleasant an worked with me to get the payment i was happy with. The detail guys had my truck looking perfect. Thanks to all the staff for making this easy. Was my second truck purchase there, and im sure ill be back!

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Google Feb 23, 2026

Great buying experience at Friendly Ford of Hamilton. Exceptional in every way.

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Google Feb 22, 2026

Matt D. made my leasing experience surprisingly pleasant! Everything was straightforward and I never felt pressured. I highly recommend working with Matt!

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Google Feb 12, 2026

Great place to go get a car or truck. Good sales people also. Angle was awesome to work with and pat made the financial part easy. Thanks everyone

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Google Feb 12, 2026

Dalton Reid was amazing! Everything was fast and smooth!! Highly recommend!!

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Google Feb 5, 2026

Spoke with Orrin and helped him do a change for a customer. Very attentive, polite and goes above and beyong for the customer! Highly recommend!

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Google Feb 5, 2026

My husband and I wanted to trade in our very old car with many miles on it for a new car within our budget. Our sales guy Oscar R was very helpful throughout the process. He even drove with my husband to pick up our trade in since we didn’t bring it with us at the time. We weren’t sure we could get anything for our trade in, but we did! The dealership and him made sure we got some money for our trade in and a new car below our budget maximum. The whole experience was pretty ... Read More

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Google Feb 4, 2026

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DealerRater Feb 4, 2026

Orrin, Patrick and Allan were all great guys to deal with, caring and extremely patient...

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Google Feb 3, 2026

Purchased my 2024 Ford Ranger from here. I found the listing on there website after originally being drawn in on another vehicle from cars.com. They had a very nice price point for this ranger. It was located at there geneva location and they were able to move it to Hamilton for saving me an hour on drive time. I was working with Brennon and he helped me figure out all the details during the week leading up to when I was able to get there which helped me prepare especially since i had a trade. The process was very smooth ... Read More

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Google Jan 28, 2026

I had an excellent experience working with Brennon at Friendly Ford. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. He was upfront, transparent, and patient with all my questions, which made the entire process smooth and stress-free. What really stood out was Brennon’s communication and honesty. There was no pressure, no games, and no surprises. He made sure I understood every step and went the extra mile to ensure I was comfortable and confident with my purchase. If you’re looking for someone who ... Read More

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Google Jan 26, 2026

I purchased a used truck from Friendly Ford in Hamilton two weeks ago and I couldn’t be happier with the entire experience! From the moment I walked in, the staff made me feel welcome and comfortable. Dalton, my salesperson,was great to work with. He was friendly, patient, and knowledgeable. The entire process smooth, stress-free, and enjoyable. The team at Friendly Ford went above and beyond to make sure everything went perfectly, from test driving to financing. I appreciate how seamless and honest the experience was. If you’re looking for a dealership that truly lives up to its ... Read More

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Google Jan 25, 2026

Everyone at Friendly Ford went out of their way to be helpful and friendly before and after I purchased my new car. I highly recommend them!

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Google Jan 23, 2026

I recently purchased a ford expedition from Keith I have always been a customer to another local dealership and decided to try else where when they had no inventory and friendly and Keith were nothing short of amazing to deal with! The experience was stress free and smooth start to finish and they stuck behind there was word on every piece of the deal. I would highly recommend and I will definitely be back!

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Google Jan 22, 2026

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Google Jan 22, 2026

I contacted Friendly Ford and Keith was super nice, made everything convenient and no hidden BS was definitely a plus. Highly recommend them!!!

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Google Jan 21, 2026

Keith was a great car salesman to work with. He helped us buy and find a F-150 that worked for us, and made the whole process extremely quick and easy from start to finish. He was professional, friendly, and explained everything clearly. We never felt rushed or stressed, and he made sure all our questions were answered. We are very happy with our experience and would definitely recommend Keith to anyone looking to buy a vehicle.

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Google Jan 19, 2026

Called for parts. Made appointment no parts?they called me to set up the recall appointment. We were out of state so called when qe got home. Set up service and recall. Was not made online.

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Google Jan 18, 2026

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Google Jan 17, 2026

I purchased my 2025 F-150 last week and took it home the same day! The treatment was fantastic! Oscar, my salesman, was patient and answered all of our questions. He was very nice to deal with. Also, the inventory they have on their lot was incredible compared to other dealerships. It’s worth the drive.

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Google Jan 16, 2026

Friendly Ford in Hamilton NY is a top notch dealership. I received a quick response to my online inquiry. When I showed up to the dealership to test drive a vehicle, I couldn't ask for a better top notch sales person than Oscar Ramos-Gonzalez. Oscar was knowledgeable and informative. He made the test drive experience easy and enjoyable. The price negotiation on my trade-in and the sale of the vehicle was easy and no stress. Oscar's communication through the whole process was superior! When I picked up the vehicle, it was ready and everything went seamlessly from the ... Read More

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Google Jan 14, 2026

Great people to deal with, Oscar was wonderful to work with.

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Google Jan 13, 2026

This is my third experience with Friendly Ford. My sales representative, Angel Wells, was awesome. I had a 2023 F150 that went off the road right before Christmas. I was looking at several months of repairs. Angel was able to get me out of the lease and into a 2025 F150 before Christmas. Saved me months of a rental and waiting on repairs. Fantastic, Friendly Experience.

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Google Jan 13, 2026

Love my truck. Thanks to angel for making everything easy. I even ordered accessories and still was very quick. Great experience

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Google Jan 13, 2026

Dalton and Pat were fantastic to deal with, they got me exactly what I wanted and answered all my questions quickly.

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DealerRater Jan 12, 2026

worst experience when buying my truck. Wasn't where it was supposed to be at then when i finally received it. Called to complain about the poor brakes and was told they were fine and I wasn't use to the way a Fords brake system works but after putting it on the lift found out that all the calipers were rusted fast.. Fast forward to three months later and found out the 4wd doesn't engage been waiting for over a year and half to get it fixed

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Google Jan 10, 2026

I purchased a F-150 from angel. He is awesome. Guided me from start to finish. He is very knowledgeable about trucks. Definitely recommend. Thanks for the truck

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Google Jan 8, 2026

Loved the friendlyness of the dealership. Angel did great with finding me a brinci sport. Took it home the same day . Go see angel!!


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