Welcome to Friendly Ford of Hamilton

I worked with Heidi and she was extremely helpful and will definitely recommend to a friend. 10/10 experience

Salesman Richard was very helpful and negotiated with me on price over the phone with ease. Very communicative. Got me into a 2014 C7 Corvette and gave me a good value on the car I traded in. Process was headache free. I definitely recommend buying from them if you get the chance.

I just have to say I LOVE MY SUV! I Worked with Katie, let me tell you this process was quick and smooth! Had a new car in 2 days!! I never had such a great experience in buying a car, which can be stressful...I will defiantly be choosing Friendly Ford for my future buying and will tell everyone about my amazing experience!!!!

Morgan Roberts was a very big help when I was looking at options I wanted and needed to build and order my 2022 Ford Escape. She helped me to get the best deal possible. She did an excellent job in getting me the best financial rates. She kept me informed of the different stages of progress during the building of vehicle. When my vehicle arrived at dealership and was ready for delivery, Morgan along with Mike Newfrock took the time, with patience, to help me understand the use and operation of all buttons. The staff at Friendly Ford are easy to talk to and very helpful. I will recommend them to my friends.

Many thanks to Rich Ryan who was a great help to me with my purchase of new Ford Ranger at Friendly Ford of Hamilton. Rich accompanied me on a test drive and did a fine job of explaining all the features of the Ranger. He responded to my many questions and provided all the information I needed to make an intelligent decision. Rich handled the details required for vehicle registration and insurance quickly and accurately. Thanks again to Rich and everyone at Friendly Ford.

Great used inventory available across all their locations. Katie helped me drive out with the perfect used truck in less than two hours. They do customer service the way it should be done.

Walked in the shop and found a new friend. Britinie was warm, friendly and knowledgeable. She was able to complete my sale in one day where most dealerships drag it out hours for the first meet and days to complete financing, dmv etc and I end up traveling days for my purchase. Realizing that my time is precious she completed most of the details without me and even delivered my vehicle. Everyone was nice and accommodating and they are my new dealership. My friends and work associates have asked for her name and location of dealership.

As we were on a two week vacation to the New England states from Indiana we experienced the dreaded wrench icon on our F150. After googling Ford Dealerships we came upon a few dealerships in the area and chose your dealership as you have a five star rating. On Sunday, May 15th we pulled into your dealership with a trailer in tow. We made ourselves at home by locating an electrical outlet and camped for the night. First thing on Monday morning we were greeted by Tony. After explaining our problem he went and chatted with Susan to see how soon someone could take a look at the vehicle. We feel so fortunate that they were quick to hook the truck up to a tester. In no time the problem was identified and the part was ordered and by late Tuesday afternoon (5ish) we were back on the road. You have two AMAZING employees. Tony and Susan could not have been more accommodating. They kept us up-to-date every step of the way and even checked to see if we needed anything. Sweet Tony even offered the use of his vehicle to us, pretty amazing. We are so incredibly thankful and can't thank your team enough. Again, from the bottom of our hearts, THANK YOU!

Got my first truck within 2 days. Katie was very quick and very much helpful

Katie was wonderful what more can I say about this place. That is it for my 15 words.

All around great service and all around great people would recommend them for anyone buys a car

Extremely fast and efficient. Sales person Katie kept us informed through the whole process and answered all questions.

This dealership took the stress out of buying a car. I've always dreaded the time consuming process so many other dealers still seem to embrace. Friendly Ford was easily the best buying experience I've had in a very long time.

Had a great experience! Quick contact , excellent friendly service! Richard was nothing but helpful.

My co worker had given me Katie's card and told me I should try to contact her because I was in the market for a vehicle. I had just about given up all hope but decided I had nothing to lose so I messaged Katie and almost immediately got a response back. Long story short, Katie was there with an answer to every single question I had. And was there for ever concern. She would always call or text back immediately. She was so understanding and she worked so hard to get me the vehicle I wanted. Which she did! I am so pleased with her service and everyone else who was apart of the process. And the whole dealership was very welcoming and they were all very nice! I definitely recommend the dealership but I definitely recommend Katie chlad! Thank you so much!

Richard is the best sales man here! Definitely go see him. I just got my second car from here today due to his help for the 2nd time and I couldn't be more satisfied. They always help me through all my my concerns and questions, and even though I can be a little difficult while stressed , he helped me get a vehicle quickly and stress free ! Thank you again Friendly Ford of Hamilton and Richard for a great shopping experience! ✨

My co worker had given me Katie's card and told me I should try to contact her because I was in the market for a vehicle. I had just about given up all hope but decided I had nothing to lose so I messaged Katie and almost immediately got a response back. Long story short, Katie was there with an answer to every single question I had. And was there for ever concern. She would always call or text back immediately. She was so understanding and she worked so hard to get me the vehicle I wanted. Which she did! I am so pleased with her service and everyone else who was apart of the process. And the whole dealership was very welcoming and they were all very nice! I definitely recommend the dealership but I DEFINITELY recommend Katie chlad! Thank you so much!

Just bought another vehicle from Friendly Ford. I was very happy with how every thing was handled. My salesman Robert even hooked up my phone to the truck. He called today to see how the truck was running for me. Very happy

A great dealership to work with, my salesperson Katie and the finance department worked to get the deal I needed and it could not have been easier!

I absolutely LOVE working with Britinie. In February I bought a 2021 Ford Explorer King Ranch. Due to issues with it, she got me into a beautiful 2020 GMC Sierra Denali!! I'll be going there in the near future to get another vehicle!!

I contacted Friendly Ford because they had a new explorer in stock with everything I was looking for. I was lucky enough to get connected with Heidi and she was awesome! She understood my free time was limited and answered all my questions via email and text. The GM Mike stepped in to assist with some further questions and concerns I had and both him and Heidi went to bat for me! I never had a dealership fight so hard for my business before. These people are truly compassionate, hard working, honest and 100% customer oriented! I will surely be back and in the meantime I will be sending all my friends and family their way! Best, easiest, most awesome experience I ever had purchasing from a dealer! Thanks Heidi and Mike!

I contacted Friendly Ford because they had a new explorer in stock with everything I was looking for. I was lucky enough to get connected with Heidi and she was awesome! She understood my free time was limited and answered all my questions via email and text. The GM Mike stepped in to assist with some further questions and concerns I had and both him and Heidi went to bat for me! I never had a dealership fight so hard for my business before. These people are truly compassionate, hard working, honest and 100% customer oriented! I will surely be back and in the meantime I will be sending all my friends and family their way! Best, easiest, most awesome experience I ever had purchasing from a dealer! Thanks Heidi and Mike!

Great experience, customer service and a manager that really cares.

Heidi Lewis 2018 Ford Edge. Delivery of my vehicle was flawless. I will recommend her services to everyone and anyone. Exceptional professionalism on my auto purchase. A+++.

Richard was great! No pressure at all very attentive and listened to my cares and concerns would definitely seek him out in the future. I also want to give a shout out to Katie for paving the road to make this happen.