Welcome to Friendly Ford of Hamilton

It was an absolute pleasure working with Heidi! She kept us informed throughout the process and was wonderful to work with. Thank you so much Heidi, and team!

By chance found the Grand Cherokee I always wanted, test drove it and made the deal. Heidi Lewis was great to work with and will recommend her to others. Great job Heidi!

By chance found the Grand Cherokee I always wanted, test drove it and made the deal. Heidi Lewis was great to work with and will recommend her to others. Great job Heidi!

Good deals and willing to work with you!! Highly recommend John!!

Thank you to the team at Friendly Ford of Hamilton NY. I purchased a truck from Friendly Ford Hamilton NY last week , it was the first vehicle I bought on my own and they went out of their way to find me a reliable truck, they also worked with banks to get me qualified. Mike Wilkinson, Megan Hem’s, and Heidi Lewis made the purchase process stress free and simple these guys are Rockstars . They got me the payment that I could work with and loan terms that are manageable. I know most people do not look forward to buying a new truck or car the team at Friendly Ford make it simple and stress free, see them on your next purchase and you will see what I mean. A special thank you to Mr. McKee for letting my dad deliver it to me. Thank you Again Samantha Newfrock Great Falls Montana.

The experience was great! Had a great sales rep Joe Tucker he was Profesional and not pushy at all. He listened to what I was looking for and helped me find a vehicle that fit my needs.

It was the best experience I’ve had buying a truck-Joe was great and the Sales Manager too. I would refer anyone to this dealership. Wonderful

Awsome people at friendly ford in Hamilton. My sales man, Richard Ryan is one down to earth individual. Definitely have a happy New customer in me!

Heidi was excellent in the sale of my truck. Coming from over two hours away, it was easy to work with her over the phone to get to the right deal I was looking for before even getting to the dealership. She showed excellent patience with some issues on my end involving insurance, and easily helped me work through it. Fully recommend the dealership and her for your future car buying experience.

Very friendly

Just purchased a 2019 Chevy from Heidi Lewis. She made it go super easy and quick. There was no pressure to buy. Would highly recommend and buy again.

Richard Ryan was Amazing to deal with at Friendly Ford. This has been the easiest and fastest transaction with cars to date. He answered what ever questions that arose with ease. Will hopefully do business with him in the future.

Purchased a truck from Heidi Lewis. Deal went very smooth and never felt like I was being pushed into a truck I didn't want like at some dealerships. Friendly Ford made me feel very comfortable. I would purchase another vehicle here in the future.

My experience was great. Heidi was very friendly and not pushy at all. I could tell right from the moment I met her that she wanted to help me in any way she could and she wanted me to get the truck I wanted. The truck I originally came to look at was not for me, so she looked up others and we found one I ended up purchasing. I would return in the future to purchase my next truck.

I dealt with Richard Ryan, and honestly had the best experience to date with a sales rep. I didn’t have to step foot in the dealership … he brought the car to me for a test drive and delivered it to my door the very next day. He is honest, helpful … everything you hope for in a car salesman, really. I would highly recommend him to anyone looking for a a new vehicle. Megan, the finance manager, was also a gem … finding AMPLE patience while I panicked over the debt I was acquiring. The only thing I was slightly disappointed with was the detailing done by the shop - it wasn’t horrific, but it wasn’t great. I LOVE my car and was very happy with the customer service I received, so I’m going to keep my review at 5 stars regardless. Highly recommend! Call and ask for Richard!!!! He’s the best.

Brittinie at Friendly Ford in Hamilton was very helpful when we traded in our 2017 F 350... they went above and beyond in making this an easy process, would definitely do business with them again

It took a while to find a new truck, finally I found one three hours away.. When I called Friendly Ford I spoke with Heidi who was great and she and the entire team there did a great job walking me through the process and made it seamless. Great place and I would highly recommend.

I saw a deal, sent an email, received a reply promptly from Richard. I talked to my friend - who is also an auto dealer - who told me it was a good enough deal that I better act on it right away. I corresponded a few more times with Rich, and the next morning I headed out for the 2 hour drive to Friendly Ford, and indeed they are Friendly! Rich was not in that day, but Joe did a mighty fine job of helping me with my questions, concerns, and essentially the sale of the vehicle. When I voiced my concern about not sure I could take time off from work to make it back out that week to get the car - 'No problem', said Joe. We'll bring it to you. And he did! I received follow up emails from Rich - asking if all was okay. I replied with one little key question and request - and it is being taken care of as I type. The service, professionalism, and kind and appreciative friendliness exceeded that of most businesses these days. I highly recommend!! ~~~Lorna

The best car buying experience I’ve had in a long time! Richard Ryan is the go to man for all your car buying needs! I had previously bought from him and returned because of the service he provided I was needing to replace my second car with a cheap commuter car he found just that at exactly the price I wanted to be in. If your looking for a excellent salesman who will go above and beyond please go to Friendly Ford in Hamilton NY ask for Richard!

All around a great experience especially with Brittinie she was really nice. Also took the time to show all the vehicle features and benefits. Would definitely recommend this dealer to anyone looking for a new car.

Randy was extremely helpful and patient assisting me with the purchase of my new car. Great experience!! Would recommend him to anyone

I’m personally reaching out to give a shout out to one of your mechanics, Josh. **He deserves a raise**, I was stranded in the middle of the country at a lot, in a cellular dead zone, with a completely shredded tire. Josh and his family just happened to be in the same lot at the same time and offered to help me out of the goodness of his own heart. He helped me with my car so I wasn’t stranded. You got yourself a top tier employee!

As a first time customer at friendly ford I can say I was pleased. The sales woman I worked with (brittinie) was super nice and really worked her butt off to find me a vehicle. The finance part of making a deal went very smooth and fast. Everyone there I spoke to to get my deal done did a fantastic job. Staff was very friendly to deal with. Thank you for everything.

Had it not been for Richard Ryan, I likely would not have purchased the truck. He was always available for my ridiculous questions and made me feel like I was getting a great truck (it is) and a great deal (it was). Buying experience could not have been easier. I traveled quite a distance to the dealer to get the truck and Richard got me in / out in 30 minutes. Absolutely recommend Friendly, specifically Richard, and will be headed back in the event I purchase again.

Working with the staff at Friendly Ford was such a great experience! Super helpful, not pushy and found me exactly what I was looking for. I highly recommend seeing Richard, Randall, Meg and Jordan for your next vehicle purchase! They are a great team and I am glad I had the pleasure of working with them.